Founded in 2007 by Speech Therapist Renea Sageser, Associates in Pediatric Therapy is a therapeutic clinic practice that serves children with special needs in multiple locations throughout Kentucky and Southern Indiana. APT strives to provide therapy in a variety of locations that appeal to both patient and family, including opening clinics in rural areas so children there can access the high-quality services they need closer to home.
Decentralized Workforce – Because Associates in Pediatric Therapy serves patients in Louisville, Lexington, Bowling Green, and Erlanger, Kentucky, and multiple locations in Southern Indiana, its workforce is scattered among numerous offices. They are also often traveling to meet patients in rural areas.
Company-wide communication and remote access to APT resources, such as a company directory or work documents, were often challenging for APT staff when out in the field.
Workflow Concerns – Because APT staff work in a controlled environment and strive to meet the special needs of their patients by providing the best therapeutic services, new tools and resources implemented for them must be easy to use and quickly prove their value by helping them feel more productive, rather than frustrating them or disrupting their workflows.
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